About Us

About Proactive Flat Roofing
Providing Reliable Flat Roofing Solutions For Over 23 Years

Most flat roofs fail within 5-10 years… But not ours! 

Proactive Flat Roofing is a reputable, reliable and professional flat roofing company breaking the ‘cowboy’ stigma in the flat roofing industry. 

Our focus is on quality, honesty and exceptional customer care. We help homeowners in London, the South East and the South West get a long-lasting, stress-free, flat roof solution they can rely on.

Why Choose Proactive Flat Roofing?

Exceptional Customer Care

Proactive is committed to providing the highest standard of customer service and delivering high-quality roofing systems that stand the test of time. Honesty, responsibility and accountability sit at the core of our offering; we communicate clearly and we always do what we say we’ll do.

flat-roofing

Future-Proofed Roofing

Proactive is committed to providing the highest standard of customer service and delivering high-quality roofing systems that stand the test of time. Honesty, responsibility and accountability sit at the core of our offering; we communicate clearly and we always do what we say we’ll do.

Trusted Expertise

With extensive experience and as an accredited member of several trade associations, you can rest assured that Proactive meets strict standards of workmanship, safety and service. 

Guaranteed For Life

Proactive Flat Roofing provides its customers with a no-nonsense lifetime guarantee, as long as they are in the property. We also guarantee to match any other “like for like” flat roofing quote !

About Proactive Flat Roofing

Founded by Stephen Day & Paull Newsome, two flat roofing experts with over 23 years of combined experience in the industry, Proactive focuses on quality, honesty and professionalism. Our exceptional level of technical knowledge ensures every customer gets a gold-standard solution that works – no matter how complex your project is!

From older flat roofs that need replacing, to poorly fitted flat roofs that have sprung a leak, Proactive prides itself on high-quality flat roofing solutions that last a lifetime… And they come with many benefits.

Reducing energy consumption is top of the list for families and businesses alike as we watch energy costs soar. And failing flat roofs aren’t holding in your hard-earned heat like they should be.

Well, guess what? Proactive is here to help. And you can even have the Chancellor pay for some of it. As of April 2022, VAT was cut to 0% on certain energy efficiency measures made by homeowners, and flat roof insulation was one such measure.

The Flat Roofing Company You Can Trust

We are flat roofing service specialists with over 23 years of dedicated flat roofing experience. Here’s what our clients have to say about the work we do. 

Meet The Team

Stephen Day

Managing Director

Stephen is the Co-Founder and a driving force behind Proactive Flat Roofing. He oversees all the business activities. His primary role is to get the right people in place and give them the right resources and support. He also drives new projects, cultivating a driven, proactive, honest company culture and setting and maintaining quality standards. His focus is on building a leadership team to ensure Proactive leads the industry and stands head and shoulders above the rest.

Stephen has been in a senior Director role of various companies since 1999 and has over a decade of flat roofing experience, giving him the expertise and knowledge required to make Proactive a success. 

Paull Newsome

Commercial Director

Proactive Co-Founder, Paull Newsome, is responsible for overseeing commercial jobs and contracts. 

He is a member of the Institute of Roofing (MIoR) and has worked extensively within the roofing industry since the 1980s, before which he ran one of the largest facia companies in the UK. 

Paull is a technical genius when it comes to complex roofing problems and has the knowledge and expertise needed to create cost-effective flat roofing solutions that stand the test of time. 

Carla Mann

Finance Manager

Carla is our numbers person, handling everything finance. She is the main contact for all finance enquiries, as well as invoicing and general queries. 

Carla has worked in finance for nearly 15 years, previously working as a Finance Manager for Worcester County Council and accounts manager in various small businesses before joining the team. 

Becky Poole

Project Manager

Becky holds overall responsibility for managing the smooth running of all jobs and maintaining excellent standards of customer care. As an Ex-Teacher and Head of Department in English and Drama, Becky knows how to lead and manage teams under pressure. 

Richard Powell

Installations Manager

Richard is responsible for all of Proactive’s installation teams. Not only does he hold the fort making sure every job runs smoothly, Richard also gets his hands dirty assisting where necessary and making use of his extensive building and maintenance background.

Richard has a background in the automotive industry and has vast experience leading large teams of people to great success. 

Meet The Operations Team

Louisa Quantock

Project Co-Ordinator

Louisa fronts our projects as a point of customer liaison, organising critical components of jobs such as scaffolding and waste management. 

Alan Dawes

Quality Control Manager

Alan is responsible for ensuring high standards of quality. It’s his job to carry out quality control assessments and internal audits and take the lead on snagging. 



Peter Every

Warehouse & Material Storage

Peter oversees the storage of materials and is responsible for managing the warehouse, deliveries and stock takes.

Meet The Support Team

Yvonne Nerpiol

Senior Team Support

Yvonne heads up our Support Team, ensuring all our back office systems and processes are kept up to date. We couldn’t manage without her!

Mandy Holbrook

Business Development Manager

Mandy is part of the customer service team and is the key contact for clients during the initial design and pricing stage of a project. She’s a font of knowledge and can answer any question you may have. 

Meet The Surveyor Team

Barry Dunlop

Senior Flat Roof Surveyor

Having come from a home-improvements background, Barry is a senior member of our surveyor team. With an incredible amount of experience under his belt, and having surveyed hundreds of roofs in over 5 years with us on the flat roofing scene, Barry always looks after our customers with empathy and spirit.

It’s Barry’s job to visit customers’ homes, carry out initial surveys on roofs, provide condition reports, specification, pricing and design bespoke solutions to meet your needs. 

Anthony Panayi

Flat Roof Surveyor

Anthony is another senior team member boasting impressive knowledge and experience when it comes to all things flat roofs. His background is in construction, heading loft conversion projects and building extensions for many years before transitioning into flat roofs with us over three years ago. 

Anthony carries out initial surveys and condition reports, and compiles specification and pricing, along with answering client questions and supports you in choosing the right solution for your roof.

Julian Farmer

Flat Roof Surveyor

Julian is a skilled surveyor. His background in carpentry, general building and conservatories lends itself well to this role, giving him technical knowledge combined with a real understanding of the practicalities of repairing or replacing a flat roof. 

Julian has improved hundreds of domestic and commercial buildings using his surveying skills and will happily answer your questions, along with providing solutions, specifications and pricing.

Meet The Installation Team

The Proactive installation team has a minimum of 5 teams of installers working across the UK at any one time – and it’s growing as we speak. 

Hand-picked for their specialist skills and years in the field, our installers are experienced, friendly and professional, often trained from apprentice to Senior Technician level in-house and on the job. Every single installer in the Proactive team will treat you and your home with respect and complete your roof to the highest standards.

Alex Hopkins

Senior Roof Technician

Alex has worked for PFR for 19 Months. He first joined the team as a labourer, and his hard-working attitude has enabled him to progress through the PFR in-house training to become one of our skilled roof technicians.

Alex is a great communicator, keeping things clear and concise for our customers. He is conscientious with a keen eye for detail and is known for overcoming any challenges he faces on site. Alex is never late, he’s there when he says he will be and only ever leaves once he knows the roof is safe and watertight. This is crucial if the job continues over a few days. His Night Seals on site are foolproof every time!

Qualifications Include: 

  • A full and up-to-date DBS check 
  • Working At Heights, Asbestos Awareness, and Manual Handling Certificates.
  • Vanguard Single Ply System Certificate 
  • Vanguard Liquid Certificate
  • Vanguard Welding Certificate 
  • NVQ Level 2 in Installation & Building Treatments. 

Jake Chaplin

Trainee Roof Technician

Jake has worked for PFR for 19 months and came to the company after working in sales. 

He forms one of the PFR teams alongside Alex, and like him, he started as a labourer and has progressed to the role of Semi-Skilled Labourer. Jake aspires to become a Skilled Roof Technician in the future and is dedicated to furthering his knowledge and skills to achieve this.

 

As well as always showing up on time, he has great attention to detail. 

His qualifications include:

  • A full and up-to-date DBS check 
  • Working At Heights, Asbestos Awareness, and Manual Handling Certificates.
  • Vanguard Single Ply System Certificate 
  • Vanguard Liquid Certificate
  • Vanguard Welding Certificate 
  • NVQ Level 2 in Installation & Building Treatments. 

Ben Cross

Senior Roof Technician

Ben has worked for PFR for 6 years, he is our longest-serving member of the team having joined us initially as an experienced welder and flat roofer. He has trained many team members including fellow senior roof technician, Alex.

Ben works with Cameron to form another one of our PFR teams. He is loyal, conscientious, and able to problem-solve any roofing obstacle that comes his way. When Ben is on-site, the jobs are always completed within the time frames specified, to the highest standards. He too has an excellent reputation for impeccable Night Seals.

Qualifications Include: 

  • A full and up-to-date DBS check 
  • Working At Heights, Asbestos Awareness, and Manual Handling Certificates.
  • Vanguard Single Ply System Certificate 
  • Vanguard Liquid Certificate
  • Vanguard Welding Certificate 
  • NVQ Level 2 in Installation & Building Treatments. 

Cameron Morgan

Trainee Roof Technician

Cameron has worked for PRF for 19 months, having joined as an apprentice straight from college. He is currently teamed up with Ben and thriving under his guidance.

Cameron is enthusiastic and very driven, with aspirations to become a Senior Roof Technician in the future. Cameron takes real pride in his work and is an excellent communicator.

His qualifications include:

  • A full and up-to-date DBS check 
  • Working At Heights, Asbestos Awareness, and Manual Handling Certificates.
  • Vanguard Single Ply System Certificate 
  • Vanguard Liquid Certificate
  • Vanguard Welding Certificate (Client to confirm if he has received this yet…Remove if needed) 
  • NVQ Level 2 in Installation & Building Treatments. – (Client to confirm if he has received this yet…Remove if needed) 

Tom Barrat

Senior Roof Technician

Tom joined PFR alongside Keiron, 10 months ago. They first joined as qualified sub-contractors and were quickly offered a permanent position within the company because of their impressive work ethic and skill.

Tom is based in Kent and tends to take on work for our London clients. He is conscientious, and reliable, with great attention to detail. His sites are always clean, tidy, and completely water-tight with an excellent reputation for his Night Seals.

Qualifications Include: 

  • A full and up-to-date DBS check 
  • Working At Heights, Asbestos Awareness, and Manual Handling Certificates.
  • Vanguard Single Ply System Certificate 
  • Vanguard Liquid Certificate
  • Vanguard Welding Certificate 
  • NVQ Level 2 in Installation & Building Treatments. 

Keiran Taylor

Senior Roof Technician

Keiran joined PFR alongside Tom 10 months ago, together they front one of the PFR teams and work in and around Kent and London. He was first taken on as a sub-contractor but was quickly offered a permanent position within the company. 

Like Tom, he is conscientious, and reliable, with a keen eye. His sites are always clean, tidy, and completely water-tight with an excellent reputation for his Night Seals.

Qualifications Include: 

  • A full and up-to-date DBS check 
  • Working At Heights, Asbestos Awareness, and Manual Handling Certificates.
  • Vanguard Single Ply System Certificate 
  • Vanguard Liquid Certificate
  • Vanguard Welding Certificate 
  • NVQ Level 2 in Installation & Building Treatments. 

 

Get In Touch

This Is What You'll Get From Your FREE Flat Roof Survey