Customer Reviews

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01784 730640

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Discover What Happened When A Project Manager And Computer Scientist Came Home To Find A Caved In Kitchen Roof!

    When Deb Cooper & Steven Battle bought their dream home they knew their flat roof needed replacing, they just didn't realise how quickly until they came home to find water pouring into their kitchen!

Watch the video to discover how they did their research before choosing the right system and flat roofing contractor..

Deb & Steven Homeowners Bristol 

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Find Out Why Kevin An Experienced Local Builder Choose Proactive Flat Roofing Solutions For His Own Dream Home

     Kevin Gibbs is a third generation local builder with multiple house builds under his belt and a dislike of any kind of flat roof! When he was forced by a planning decision to have a flat roof on his own home you better believe he did some significant research. The result made him very happy with the advice, service and the outcome.

Kevin Gibbs Local Builder Taunton Somerset

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When The Original Contractor Refused To Help, Kris, A Busy Facilities Manager Turned To Proactive Flat Roofing Solutions For Help

     Kris Jaggs is a busy guy. He looks after a portfolio of seven care homes for a growing Care Home Business and needs to be confident that the roofing contractors he chooses are reliable, compliant with all aspects of health and Safety, and of course do what they say they will, and have a great level of communication on all aspects of the project.

Kris Jaggs-Facilities Manager Greensleaves Care Ltd Winchester

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"Paull has done numerous new build and replacement flat roofs for me. Everybody walks away happy."

     I own a building company in the Cotswolds, established in 1881. We do the typical work of general builders, including house extensions and refurbishments. In the nine years or so that I’ve known Paull he’s done numerous flat roofs for us. We have a really good working relationship and have always been really satisfied with his service. He’s always coming up with things. What I mean is if you’ve got a problem, even if you think you know how to sort it out, he’ll normally find a better way to do it. Needless to say I don’t go to anybody else apart from Paull for flat roofing. Because I know that when he does it, it’ll be done right and everybody walks away happy.

Philip Horton AS Cooke Builders Stroud

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Ex Managing Director of Global Aviation Company trust his roof to Proactive Flat Roofing Solutions

Initial contact with a senior employee, then technical assessment (2 people) followed by quotation, questions, discussions and acceptance. The terms and conditions are clear as is their mail.

My house is thatched and some thatch interacts with flat roof. My thatcher will not be available for a year. Proactive interfaced with the issue very well.

All the people have been very pleasant and courteous including my telephone contact at proactive and the team(two or three people) on the flat roof. Thank you. A job well done.

On what do I judge? My interface with the company and its individuals plus, in my past, managing an aviation manufacturing company with thousands of employees and in later life a prominent role in one of the worlds top business schools.

Gerald Quincy Homeowner Wiltshire

"In simple terms, Stephen knows his stuff!"

Recently I built five, four-bedroom homes in Surrey. While I’m experienced with refurbishing and extending properties, this was my first new build project, and the first time I had to meet standards set by the company that issues the building warranty. When I reached out for help with the flat roofs, I was looking for someone who understood what I was up against, and who could inspire confidence. Stephen was the first person to get back to me showing the right kind interest.

I’d spoken to others; I just wasn’t getting what I needed in terms of advice. So I was happy when I found someone on the phone that seemed friendly, straight talking and well informed. I liked him right away. I had a thousand and one questions for Stephen, and I particularly want to thank him for his patience. The building was nearly at roof level when I called him in. I needed lots of answers, and I needed them fast. When I described my issues to him on the phone, he instantly knew what I was talking about. And if there was ever a time that he didn’t know straight away he’d find out and get back to me. So his responsiveness impressed me.

Just to give you an example, I had my carpenters laying the wooden roof deck ready to hand over, when questions came up about the ventilation system. I was under pressure to get the roof on, and while it’s easy reading the book about the standard required for the warranty, it’s not one hundred percent clear. In this kind of situation you know he’s got the answers. “Don’t do it like that, this is how it needs to be done. Put this in, don’t do that. Simple.”

Stephen is extremely professional, very helpful. He’s well informed of his facts and he knows what he’s talking about. To put it in its simplest terms, he knows his stuff.

Prakash Vara Concept 8 Ltd Weybridge, Surrey