Customer Reviews

Discover What Happened When A Project Manager & Computer Scientist Came Home To Find A Caved In Kitchen Roof!

 

    When Deb Cooper & Steven Battle bought their dream home they knew their flat roof needed replacing, they just didn't realise how quickly until they came home to find water pouring into their kitchen!

Watch the video to discover how they did their research before choosing the right system and flat roofing contractor.

Deb & Steven, Homeowners, Bristol 

Find Out Why Kevin, An Experienced Local Builder Chose Proactive
Flat Roofing Solutions For His Own Dream Home

 

Kevin Gibbs is a third generation local builder with multiple house builds under his belt and a dislike of any kind of flat roof!

When he was forced by a planning decision to have a flat roof on his own home you better believe he did some significant research.

The result made him very happy with the advice, service and the outcome.

Kevin Gibbs, Local Builder, Taunton Somerset

Ex Managing Director of Global Aviation Company replaces his roof with Proactive Flat Roofing

Initial contact with a senior employee, then technical assessment (2 people) followed by quotation, questions, discussions and acceptance. The terms and conditions are clear as is their mail.

My house is thatched and some thatch interacts with flat roof. My thatcher will not be available for a year. Proactive interfaced with the issue very well.

All the people have been very pleasant and courteous including my telephone contact at proactive and the team(two or three people) on the flat roof. Thank you. A job well done.

Gerald Quincy Homeowner Wiltshire

When The Origional Contractor Refused To Return, Kris Turned To Proactive Roofing Solutions To Help.

Kris Jaggs is a busy Facilities Manager.

He looks after a portfolio of seven care homes for a growing Care Home Business and needs to be confident that the roofing contractors he chooses are reliable, compliant with all aspects of health and Safety, and of course do what they say they will.

Having a great level of communication on all aspects of the project was key too.

Kris Jaggs-Facilities Manager Greensleeves Care Ltd London

"I'm a lot happier with what we've got now!"

When Hugo discovered the issues with his existing roof terrace, he choose to use a flat roofing expert rather than his existing builder.

His desision proved to be the right one after the old leaking flat roof terrace was transformed into a new energy efficient, water proofed, beautiful new roof terrace.

You can read about the case study here

 

Hugo Lumsden - Howowner Newbury 

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Google Reviews

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"In simple terms, Stephen knows his stuff!"

Recently I built five, four-bedroom homes in Surrey. While I’m experienced with refurbishing and extending properties, this was my first new build project, and the first time I had to meet standards set by the company that issues the building warranty. When I reached out for help with the flat roofs, I was looking for someone who understood what I was up against, and who could inspire confidence. Stephen was the first person to get back to me showing the right kind interest.

I’d spoken to others; I just wasn’t getting what I needed in terms of advice. So I was happy when I found someone on the phone that seemed friendly, straight talking and well informed. I liked him right away. I had a thousand and one questions for Stephen, and I particularly want to thank him for his patience. The building was nearly at roof level when I called him in. I needed lots of answers, and I needed them fast. When I described my issues to him on the phone, he instantly knew what I was talking about. And if there was ever a time that he didn’t know straight away he’d find out and get back to me. So his responsiveness impressed me.

Just to give you an example, I had my carpenters laying the wooden roof deck ready to hand over, when questions came up about the ventilation system. I was under pressure to get the roof on, and while it’s easy reading the book about the standard required for the warranty, it’s not one hundred percent clear. In this kind of situation you know he’s got the answers. “Don’t do it like that, this is how it needs to be done. Put this in, don’t do that. Simple.”

Stephen is extremely professional, very helpful. He’s well informed of his facts and he knows what he’s talking about. To put it in its simplest terms, he knows his stuff.

Prakash Vara Concept 8 Ltd Weybridge, Surrey

"Paull has done numerous new build and replacement flat roofs for me. Everybody walks away happy."

       I own a building company in the Cotswolds, established in 1881. We do the typical work of general builders, including house extensions and refurbishments. In the nine years or so that I’ve known Paull he’s done numerous flat roofs for us. We have a really good working relationship and have always been really satisfied with his service. He’s always coming up with things. What I mean is if you’ve got a problem, even if you think you know how to sort it out, he’ll normally find a better way to do it. Needless to say I don’t go to anybody else apart from Paull for flat roofing. Because I know that when he does it, it’ll be done right and everybody walks away happy.

Philip Horton AS Cooke Builders Stroud